FAQs2019-09-18T17:29:11+00:00

FAQ’s

  YOU ASK & WE ANSWER  

Frequently Asked Questions

You’re not the first to ask these questions! If you don’t see your question here or need some further clarification, please contact us by phone or through one of the contact forms found throughout the website and our friendly staff will be more than happy to answer your inquiry.

Do you provide shipping across all of Canada and the United States?2019-07-30T20:22:54+00:00

Yes. Quantum Link Logistics services all points in Canada and the US including Hawaii and Alaska. This service includes partial shipments (LTL) and full loads (F/L). If there is a road, rail spur, port or landing pad, we can deliver your cargo to where it needs to be.

How can I get a quote?2019-09-20T18:30:33+00:00

We provide 2 simple options:

  1. Call and talk to one of our friendly and knowledgeable staff. They’ll ask all the right questions to ensure you receive an accurate quote.
  2. Fill out the online quote request and one of our staff will respond shortly.
    REQUEST A QUOTE
Do you provide the Bill of Lading (BOL) for all of our shipments?2019-07-30T20:40:21+00:00

Yes. Each shipment is accompanied by a Quantum Link BOL and includes all relevant details. This protects you, the client, by ensuring all proper instructions are followed through.

How do I track my shipment?2019-07-30T20:42:13+00:00

Without effort! Our proactive staff traces all shipments daily for our clients. An email or phone call from our tracing department will advise you of your shipment’s progress. We also contact and inform the consignee as to the freight’s arrival time at no extra charge to you.

How much insurance coverage does Quantum provide?2019-08-13T17:41:36+00:00

Unless otherwise declared on the bill of lading, the standard limitation of liability is $2.00 per pound. If your shipment is worth more than $2.00 per pound, consider obtaining additional coverage. Some clients who do a lot of high value shipping have coverage with their own business insurance policy. If you do not have your own freight insurance, we can obtain an economical onetime policy for you on individual shipments.

Our Goal is Client Satisfaction

Most trucking companies aren’t always able to be at the right place at the right time, and many are becoming more selective as to which areas or lanes they send their trucks. These increasing restrictions result in limited service to the client. Quantum Link Logistics successfully fills that gap. In fact, we can outsource equipment when it seems like there is none.

Our goal is client satisfaction. We offer exceptional service, minimized customer costs, and service flexibility for all your transportation needs, whether it be for one pallet or several daily full load shipments across North America.

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